FAQs

What currency are the prices I see on the site?
All prices are in GBP.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. We ship orders out daily except on weekeneds. If you order after 3pm on Friday you're order will be shipped on Monday.

Tracking numbers will be updated on the same day as you order is shipped. If you don't have a tracking number after 5 business days please email us at info@littlepilgrims.co.

Can I cancel my order?
You can only cancel your order within 2 hours or making your order. This is because we ship products out daily and your order may have already been packed and shipped.

I have entered an incorrect address what do I do now?
If you have misspelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double-check if the address given is wrong kindly notify us via email at info@littlepilgrims.co.

If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission. 

How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. Average shipping time in the UK is 2-3 working days. Average shipping time for worldwide is 10-12 working days.

I have a question that wasn't answered, can you please help?
Please send us an email to info@littlepilgrims.co and we will be happy to assist you in any way we can. We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.